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Seperated account/folder and message errors
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FAQ.md
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FAQ.md
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@ -114,7 +114,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
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* [(19) Why are the pro features so expensive?](#user-content-faq19)
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* [(20) Can I get a refund?](#user-content-faq20)
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* [(21) How do I enable the notification light?](#user-content-faq21)
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* [(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'BYE Logging out', 'Connection closed/reset by peer', 'Read timed out', 'Broken pipe', 'ParseException' and 'SendFailedException' mean?](#user-content-faq22)
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* [(22) What does account/folder error ... mean?](#user-content-faq22)
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* [(23) Why do I get 'Too many simultaneous connections' or 'Maximum number of connections ... exceeded' ?](#user-content-faq23)
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* [(24) What is browse messages on the server?](#user-content-faq24)
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* [(25) Why can't I select/open/save an image, attachment or a file?](#user-content-faq25)
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@ -222,6 +222,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
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* [(127) How can I fix 'Syntactically invalid HELO argument(s)'?](#user-content-faq127)
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* [(128) How can I reset asked questions, for example to show images?](#user-content-faq128)
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* [(129) Is ProtonMail supported?](#user-content-faq129)
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* [(130) What does message error ... mean?](#user-content-faq130)
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[I have another question.](#support)
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@ -662,30 +663,24 @@ but such apps cannot be updated anymore and recent Android versions will show a
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<br />
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<a name="faq22"></a>
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**(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'BYE Logging out', 'Connection closed/reset by peer', 'Read timed out', 'Broken pipe', 'ParseException' and 'SendFailedException' mean?**
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**(22) What does account/folder error ... mean?**
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FairEmail does not hide errors like similar apps often do, so it is easier to diagnose problems.
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Also, FairEmail will always retry again later, so transient errors will automatically be solved.
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The messages *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...*
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The errors *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...*
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mean that FairEmail was not able to connect to the email server.
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The message *... Software caused connection abort ...*
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The error *... Software caused connection abort ...*
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means that the email server or something between FairEmail and the email server actively terminated an existing connection.
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This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
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The message *... BYE Logging out ...*, *... Connection reset by peer ...* or *... Broken pipe ...* means that the email server actively terminated an existing connection.
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The error *... BYE Logging out ...*, *... Connection reset by peer ...* or *... Broken pipe ...* means that the email server actively terminated an existing connection.
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The message *... Connection closed by peer ...* might be caused by a not updated Exchange server,
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The error *... Connection closed by peer ...* might be caused by a not updated Exchange server,
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see [here](https://blogs.technet.microsoft.com/pki/2010/09/30/sha2-and-windows/) for more information.
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The message *... Read timed out ...* means that the email server is not responding anymore or that the internet connection is bad.
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The message *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software.
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FairEmail will workaround this is most cases, so this message can mostly be considered as a warning instead of an error.
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The message *...SendFailedException...* means that there was a problem with sending a message.
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The message will almost always include a reason. Common reasons are that the message is too big or that one or more recipient addresses are invalid.
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The error *... Read timed out ...* means that the email server is not responding anymore or that the internet connection is bad.
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See [here](https://linux.die.net/man/3/connect) for what error codes like EHOSTUNREACH and ETIMEDOUT mean.
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@ -2205,6 +2200,17 @@ ProtonMail uses a proprietary email protocol
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and [does not directly support IMAP](https://protonmail.com/support/knowledge-base/imap-smtp-and-pop3-setup/),
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so you cannot use FairEmail to access ProtonMail.
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<a name="faq130"></a>
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**(130) What does message error ... mean?**
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The error *... ParseException ...* means that there is a problem with a received message, likely caused by a bug in the sending software.
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FairEmail will workaround this is in most cases, so this message can mostly be considered as a warning instead of an error.
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The error *...SendFailedException...* means that there was a problem while sending a message.
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The error will almost always include a reason. Common reasons are that the message was too big or that one or more recipient addresses were invalid.
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Please see [here](#user-content-faq22) for other error messages in the outbox.
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## Support
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If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).
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@ -1775,7 +1775,7 @@ public class AdapterMessage extends RecyclerView.Adapter<AdapterMessage.ViewHold
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}
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private void onHelp(TupleMessageEx message) {
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Helper.viewFAQ(context, 22);
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Helper.viewFAQ(context, 130);
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}
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private void onSearchContact(TupleMessageEx message) {
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