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Updated FAQ
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FAQ.md
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FAQ.md
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@ -7,10 +7,11 @@ For support on authorizing an account you should consult the documentation of yo
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* Gmail / G suite: see [question 6](#user-content-faq6)
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* Gmail / G suite: see [question 6](#user-content-faq6)
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* Outlook: see [question 14](#user-content-faq14)
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* Outlook: see [question 14](#user-content-faq14)
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* Microsoft Exchange: see [question 8](#user-content-faq8)
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Frequently requested features:
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Frequently requested features:
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* Previewing message text in notification/widget: this is not possible because the message text is initially not downloaded.
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* Previewing message text in notifications: this is not possible because the message text is initially not downloaded.
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* Swipe left/right to go to previous/next message: swiping also selects message text, so this would not work reliably.
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* Swipe left/right to go to previous/next message: swiping also selects message text, so this would not work reliably.
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* Rich text editor: besides that very few people would use this on a small mobile device, Android doesn't support a rich text editor and most rich text editor open source projects are abandoned.
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* Rich text editor: besides that very few people would use this on a small mobile device, Android doesn't support a rich text editor and most rich text editor open source projects are abandoned.
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* Widget to read e-mail: widgets can have limited user interaction only, so a widget to read e-mail would not be very useful.
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* Widget to read e-mail: widgets can have limited user interaction only, so a widget to read e-mail would not be very useful.
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@ -31,7 +32,7 @@ Since FairEmail is meant to be privacy friendly, the following will not be added
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Confirmation or hiding the addresses section is just one tap, which is just a small price for better privacy.
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Confirmation or hiding the addresses section is just one tap, which is just a small price for better privacy.
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Note that your contacts could unknowingly send malicious messages if they are infected with malware.
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Note that your contacts could unknowingly send malicious messages if they got infected with malware.
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## Frequently Asked Questions
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## Frequently Asked Questions
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@ -55,7 +56,7 @@ to prevent Android from killing the service that takes care of receiving and sen
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Most, if not all, other email apps don't show a notification with the "side effect" that new email is often not or late being reported.
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Most, if not all, other email apps don't show a notification with the "side effect" that new email is often not or late being reported.
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Background: this is because of the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow.
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Background: this is necessary because of the introduction of [doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby) in Android 6 Marshmallow.
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<a name="faq3"></a>
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<a name="faq3"></a>
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**(3) What are operations and why are they pending?**
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**(3) What are operations and why are they pending?**
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@ -194,6 +195,8 @@ The message text will keep loading if there is no connection to the account, see
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In the advanced settings you can set the maximum size for automatically downloading of messages on metered connections.
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In the advanced settings you can set the maximum size for automatically downloading of messages on metered connections.
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Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
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<a name="faq16"></a>
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<a name="faq16"></a>
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**(16) Why are messages not being synchronized?**
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**(16) Why are messages not being synchronized?**
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@ -260,6 +263,7 @@ and I expect that you take responsibility for informing yourself of what you are
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Before Android 8 Oreo: there is an advanced option in the setup for this.
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Before Android 8 Oreo: there is an advanced option in the setup for this.
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Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels.
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Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels.
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You can use the button *Manage notifications* in the setup to directly go to the Android notification settings.
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<a name="faq22"></a>
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<a name="faq22"></a>
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**(22) Why do I get 'Couldn't connect to host' ?**
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**(22) Why do I get 'Couldn't connect to host' ?**
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