From 01e8c5b4158a06f873ef894273a527109b13b000 Mon Sep 17 00:00:00 2001 From: M66B Date: Wed, 21 Oct 2020 09:50:54 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/FAQ.md b/FAQ.md index 4deb33cac8..fa3657677b 100644 --- a/FAQ.md +++ b/FAQ.md @@ -2674,6 +2674,7 @@ So, basically the only thing I can do, is give some advice: * Make sure you have an active, working internet connection * Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account * Make sure you installed FairEmail via the right Google account if you configured multiple Google accounts on your device +* Make sure the Play store app is up to date, please [see here](https://support.google.com/googleplay/answer/1050566?hl=en) * Open the Play store app and wait at least a minute to give it time to synchronize with the Google servers * Open FairEmail and navigate to the pro features screen to let FairEmail check the purchases @@ -2682,6 +2683,7 @@ Restarting the device might be necessary to let the Play store recognize the pur Note that: +* If you get *ITEM_ALREADY_OWNED*, the Play store app probably needs to be updated, please [see here](https://support.google.com/googleplay/answer/1050566?hl=en) * Purchases are stored in the Google cloud and cannot get lost * There is no time limit on purchases, so they cannot expire * Google does not expose details (name, e-mail, etc) about buyers to developers