diff --git a/FAQ.md b/FAQ.md index a37d34ebae..8e4cda2459 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1182,6 +1182,8 @@ Sometimes you can workaround this by using another SMTP port. See the documentat If you are using a [VPN](https://en.wikipedia.org/wiki/Virtual_private_network), the VPN provider might block the connection because it is too aggressively trying to prevent spam. +Similarly, the email server might block connections via a VPN because it was misused for sending spam. +Some VPN providers have "cleaner" IP addresses than others, so switching to another VPN provider might be useful. Note that [Google Fi](https://fi.google.com/) is using a VPN too. **Send errors**