From 1ee25232545123304e656df121ed4961d1c0860c Mon Sep 17 00:00:00 2001 From: M66B Date: Sun, 27 Feb 2022 18:28:31 +0100 Subject: [PATCH] Updated FAQ --- FAQ.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/FAQ.md b/FAQ.md index 0c41311db3..b51b418ed7 100644 --- a/FAQ.md +++ b/FAQ.md @@ -606,8 +606,8 @@ After enabling two factor authentication there will be this error message: *[ALERT] Application-specific password required: https://support.google.com/mail/accounts/answer/185833 (Failure)* The error message "*Authentication failed - Invalid credentials*" or *Token refresh required* means that the Android account manager was not able to refresh the access token, -or that getting an access token was not allowed, for example because this wasn't enabled in *Family Link* -(please [see here](https://www.androidpolice.com/2021/06/10/google-accounts-for-kids-can-now-finally-sign-into-third-party-apps/) about how to grant access). +or that getting an access token was not allowed, +for example when the account is a [Family Link](https://support.google.com/families/answer/7101025) account, in which case you can use the Gmail app only. A common cause for this problem is using a VPN, a firewall app or an ad blocker which blocks internet access for the Android account manager. You can workaround this issue by using an app password. Please [see here](#user-content-howto) about how you can delete the account configured with the quick setup wizard.