From 1fc11f23737f2106c5508a0e5e4aba8e322a79a4 Mon Sep 17 00:00:00 2001 From: M66B Date: Thu, 5 Nov 2020 09:42:05 +0100 Subject: [PATCH] Updated support section --- FAQ.md | 15 ++++++++++++--- README.md | 2 -- 2 files changed, 12 insertions(+), 5 deletions(-) diff --git a/FAQ.md b/FAQ.md index 91e105d53f..a78f326ee7 100644 --- a/FAQ.md +++ b/FAQ.md @@ -11,7 +11,7 @@ At the bottom, you can find out how to ask other questions, request features, an * [Planned features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-planned-features) * [Frequently requested features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-frequently-requested-features) * [Frequently Asked Questions](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-frequently-asked-questions) -* [Support](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-support) +* [Get support](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support) ## Authorizing accounts @@ -3356,11 +3356,18 @@ but unfortunately Android themes are fixed, see for example [here](https://stack
-## Support +## Get support + +FairEmail is supported on smartphones, tablets and ChromeOS only. Only the latest Play store version and latest GitHub release are supported. +The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release. This also means that downgrading is not supported. +There is no support on things that are not directly related to FairEmail. + +There is no support on building and developing things by yourself. + Requested features should: * be useful to most people @@ -3369,10 +3376,12 @@ Requested features should: * comply with common standards (IMAP, SMTP, etc) Features not fulfilling these requirements will likely be rejected. -This is also to keep maintenance and support in the long run feasible. +This is also to keep maintenance and support in the long term feasible. If you have a question, want to request a feature or report a bug, please use [this form](https://contact.faircode.eu/?product=fairemailsupport). GitHub issues are disabled due to frequent misusage. +
+ Copyright © 2018-2020 Marcel Bokhorst. diff --git a/README.md b/README.md index 5f29e9c4e2..2b8fef50ff 100644 --- a/README.md +++ b/README.md @@ -176,8 +176,6 @@ Please see [here](https://github.com/M66B/FairEmail/blob/master/PRIVACY.md#faire ## Support -FairEmail is supported on smartphones, tablets and ChromeOS only. - Please see [here](https://github.com/M66B/FairEmail/blob/master/FAQ.md) for a list of often asked questions and about how to get support. ## Contributing