From 268609570a31cdac7b6bd54021d32d97797f37fa Mon Sep 17 00:00:00 2001 From: M66B Date: Thu, 8 Jun 2023 12:29:14 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/FAQ.md b/FAQ.md index 4d400b2f69..c466372f48 100644 --- a/FAQ.md +++ b/FAQ.md @@ -5360,9 +5360,9 @@ Instead of downloading many messages to your device, consider [searching for mes This error message means that the app didn't receive a response from the email server. The email server might not be responding, for example because it is offline for maintenance, or the response might not arrive, for example due to internet connectivity issues. -So, please check if your internet connection is working correctly. Also, try to switch to mobile data or Wi-Fi. +So, please check if your email provider didn't announce server maintenance, and if your internet connection is working correctly. Also, try to switch to mobile data or Wi-Fi. -If you are using a VPN, firewall, ad blocker, or similar, please try to disable it. Email servers often block connections via a VPN. +If you are using a VPN, firewall, ad blocker, or similar, please try to disable it, or make an exception for FairEmail. Email servers often block connections via a VPN.