From 2c07b622e1c4fffeef426c24b1ea39be5fc7de75 Mon Sep 17 00:00:00 2001 From: M66B Date: Thu, 10 Oct 2019 12:48:14 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/FAQ.md b/FAQ.md index 961ba77c52..207026df73 100644 --- a/FAQ.md +++ b/FAQ.md @@ -722,6 +722,8 @@ There are general errors and errors specific to Gmail accounts (see below). The error *... Authentication failed ...* likely means your username or password was incorrect. Some providers expect as username just *username* and others your full email address *username@example.com*. +Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, +for example by allowing to logging from certain networks / IP addresses only. The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...* can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.