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Added FAQ
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FAQ.md
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FAQ.md
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@ -391,6 +391,7 @@ Anything on this list is in random order and *might* be added in the near future
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* [(189) What is cloud sync?](#user-content-faq189)
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* [(190) How do I use OpenAI (ChatGPT)?](#user-content-faq190)
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* [(191) How do I download and keep older messages on my device?](#user-content-faq191)
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* [(192) How can I resolve 'Couldn't connect to host, port: ...; timeout ...;' ?](#user-content-faq192)
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[I have another question.](#user-content-get-support)
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@ -5350,6 +5351,20 @@ Instead of downloading many messages to your device, consider [searching for mes
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<br>
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<a name="faq192"></a>
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**(192) How can I resolve 'Couldn't connect to host, port: ...; timeout ...;' ?**
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🌎 [Google Translate](https://translate.google.com/translate?sl=en&u=https://github.com/M66B/FairEmail/blob/master/FAQ.md%23user-content-faq192)
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This error message means that the app didn't receive a response from the email server.
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The email server might not be responding, for example because it is offline for maintenance, or the response might not arrive, for example due to internet connectivity issues.
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So, please check if your internet connection is working correctly. Also, try to switch to mobile data or Wi-Fi.
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If you are using a VPN, firewall, ad blocker, or similar, please try to disable it. Email servers often block connections via a VPN.
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<br>
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<h2><a name="get-support"></a>Get support</h2>
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🌎 [Google Translate](https://translate.google.com/translate?sl=en&u=https://github.com/M66B/FairEmail/blob/master/FAQ.md%23user-content-get-support)
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