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Code Issues Releases Wiki Activity

Added FAQ

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M66B 2023-06-02 10:58:26 +02:00
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FAQ.md
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@ -391,6 +391,7 @@ Anything on this list is in random order and *might* be added in the near future
* [(189) What is cloud sync?](#user-content-faq189)
* [(190) How do I use OpenAI (ChatGPT)?](#user-content-faq190)
* [(191) How do I download and keep older messages on my device?](#user-content-faq191)
* [(192) How can I resolve 'Couldn't connect to host, port: ...; timeout ...;' ?](#user-content-faq192)
[I have another question.](#user-content-get-support)
@ -5350,6 +5351,20 @@ Instead of downloading many messages to your device, consider [searching for mes
<br>
<a name="faq192"></a>
**(192) How can I resolve 'Couldn't connect to host, port: ...; timeout ...;' ?**
&#x1F30E; [Google Translate](https://translate.google.com/translate?sl=en&u=https://github.com/M66B/FairEmail/blob/master/FAQ.md%23user-content-faq192)
This error message means that the app didn't receive a response from the email server.
The email server might not be responding, for example because it is offline for maintenance, or the response might not arrive, for example due to internet connectivity issues.
So, please check if your internet connection is working correctly. Also, try to switch to mobile data or Wi-Fi.
If you are using a VPN, firewall, ad blocker, or similar, please try to disable it. Email servers often block connections via a VPN.
<br>
<h2><a name="get-support"></a>Get support</h2>
&#x1F30E; [Google Translate](https://translate.google.com/translate?sl=en&u=https://github.com/M66B/FairEmail/blob/master/FAQ.md%23user-content-get-support)