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Updated FAQ
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FAQ.md
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FAQ.md
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@ -859,13 +859,15 @@ For setting up an Office 365 account, please see [this FAQ](#user-content-faq156
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**(15) Why does the message text keep loading?**
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The message header and message body are fetched separately from the server.
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The message text of larger messages is not being pre-fetched on metered connections and need to be fetched on opening the message.
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The message text of larger messages is not being pre-fetched on metered connections and will be fetched on demand on expanding a message.
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The message text will keep loading if there is no connection to the account, see also the next question,
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or if there other operations, like synchronizing messages, are being executed.
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You can check the account and folder list for the account and folder state (see the legend for the meaning of the icons)
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and the operation list accessible via the main navigation menu for pending operations (see [this FAQ](#user-content-faq3) for the meaning of the operations).
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If FairEmail is holding off because of prior connectivity issues, please see [this FAQ](#user-content-faq123), you can force synchronization via the three dots menu.
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In the receive settings you can set the maximum size for automatically downloading of messages on metered connections.
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Mobile connections are almost always metered and some (paid) Wi-Fi hotspots are too.
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