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Added FAQ
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FAQ.md
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FAQ.md
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@ -26,6 +26,12 @@ For authorizing:
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Please see [here](#user-content-faq22) for common error messages.
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Related questions:
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* [Why is POP not supported?](#user-content-faq11)
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* [Why is ActiveSync not supported?](#user-content-faq133)
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* [Why is OAuth not supported?](#user-content-faq111)
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## Known problems
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* ~~A [bug in Android 5.1 and 6](https://issuetracker.google.com/issues/37054851) causes apps to sometimes show a wrong time format. Toggling the Android setting *Use 24-hour format* might temporarily solve the issue. A workaround was added.~~
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@ -75,7 +81,7 @@ Anything on this list is in random order and *might* be added in the near future
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## Frequently requested features
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* *Design*: the design is based on many discussions and if you like you can discuss about it [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168) too. See below for the design goals.
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* *ActiveSync*: using the Exchange ActiveSync protocol requires [a license](https://en.wikipedia.org/wiki/Exchange_ActiveSync#Licensing), so this cannot be added.
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* *ActiveSync*: please see [this FAQ](#user-content-faq133)
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The goal of the design is to be minimalistic (no unnecessary menus, buttons, etc) and non distracting (no fancy colors, animations, etc).
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All displayed things should be useful in one or another way and should be carefully positioned for easy usage.
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@ -207,7 +213,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
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* [(108) Can you add permanently delete messages from any folder?](#user-content-faq108)
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* [~~(109) Why is 'select account' available in official versions only?~~](#user-content-faq109)
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* [(110) Why are (some) messages empty and/or attachments corrupted?](#user-content-faq110)
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* [(111) Can you add OAuth authentication?](#user-content-faq111)
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* [(111) Why is OAuth not supported?](#user-content-faq111)
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* [(112) Which email provider do you recommend?](#user-content-faq112)
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* [(113) How does biometric authentication work?](#user-content-faq113)
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* [(114) Can you add an import for the settings of other email apps?](#user-content-faq114)
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@ -229,6 +235,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
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* [(130) What does message error ... mean?](#user-content-faq130)
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* [(131) Can you change the direction for swiping to previous/next message?](#user-content-faq131)
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* [(132) Why are new message notifications silent?](#user-content-faq132)
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* [(133) Why is ActiveSync not supported?](#user-content-faq133)
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[I have another question.](#user-content-support)
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@ -454,7 +461,7 @@ Note that this will result in extra internet traffic.
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You can use a Microsoft Exchange account if it is accessible via IMAP.
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See [here](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793) for more information.
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Please see [here](#frequently-requested-features) about ActiveSync support.
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Please see [this FAQ](#user-content-faq133) about ActiveSync support.
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<br />
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@ -1981,7 +1988,7 @@ Disabling *Partial fetch* will result in more memory usage.
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<br />
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<a name="faq111"></a>
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**(111) Can you add OAuth authentication?**
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**(111) Why is OAuth not supported?**
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(X)OAuth authentication, [formerly available](https://github.com/M66B/FairEmail/commit/eddfad1e25ca12c438d86793323895b41872f7b9) as *Select account* for Google accounts,
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requires creating an online (Google, Microsoft, etc) app, which would make authentication for many people dependent on one (developer) account, which is a bad idea.
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@ -2234,6 +2241,14 @@ Please see [here](http://en.miui.com/thread-3930694-1-1.html) how you can fix th
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<br />
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<a name="faq133"></a>
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**(133) Why is ActiveSync not supported?**
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The Microsoft Exchange ActiveSync protocol [is patented](https://en.wikipedia.org/wiki/Exchange_ActiveSync#Licensing) and can therefore not be supported.
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For this reason you won't find many, if any, other email clients supporting ActiveSync.
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<br />
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## Support
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If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).
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@ -290,8 +290,7 @@ public class FragmentAccount extends FragmentBase {
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tvActiveSyncSupport.setOnClickListener(new View.OnClickListener() {
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@Override
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public void onClick(View view) {
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Uri uri = Uri.parse(Helper.FAQ_URI + "#user-content-frequently-requested-features");
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Helper.view(getContext(), uri, false);
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Helper.viewFAQ(getContext(), 133);
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}
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});
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