From 5ca044c13eaf97b46f0d044078af7474aaf81cfd Mon Sep 17 00:00:00 2001 From: M66B Date: Wed, 27 Mar 2019 07:20:53 +0000 Subject: [PATCH] Added FAQ --- FAQ.md | 13 ++++++++++--- 1 file changed, 10 insertions(+), 3 deletions(-) diff --git a/FAQ.md b/FAQ.md index 45dfb93848..eea946ba53 100644 --- a/FAQ.md +++ b/FAQ.md @@ -146,7 +146,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi * [(82) What is a tracking image?](#user-content-faq82) * [(83) What does 'User is authenticated but not connected' mean?](#user-content-faq83) * [(84) What are local contacts for?](#user-content-faq84) -* [(85) How are identities selected?](#user-content-faq85) +* [(85) Why is an identity not available?](#user-content-faq85) [I have another question.](#support) @@ -1384,9 +1384,16 @@ The list of contacts is sorted on number of times contacted and the last time co
- -**(84) How are identities selected?** + +**(85) Why is an identity not available?** +An identity is available for sending a new message or replying or forwarding an existing message only if: + +* the identity is set to synchronize (send messages) +* the associated account is set to synchronize (receive messages) +* the associated account has a drafts folder + +FairEmail will try to select the best identity based on the *to* address of the message replied to / being forwarded.