From 6328d5321570d9278f115ec2f79428f05c3f87e5 Mon Sep 17 00:00:00 2001 From: M66B Date: Tue, 25 Dec 2018 14:18:20 +0000 Subject: [PATCH] Added FAQ --- FAQ.md | 12 +++++++++++- 1 file changed, 11 insertions(+), 1 deletion(-) diff --git a/FAQ.md b/FAQ.md index 116ecebf7b..67f70467d4 100644 --- a/FAQ.md +++ b/FAQ.md @@ -114,6 +114,7 @@ Note that your contacts could unknowingly send malicious messages if they got in * [(49) How can I fix 'FileNotFoundException ... (Permission denied)' ?](#user-content-faq49) * [(50) Can you add an option to synchronize all messages?](#user-content-faq50) * [(51) How are folders sorted?](#user-content-faq51) +* [(52) Why does it take some time to reconnect to an account?](#user-content-faq52) [I have another question.](#support) @@ -293,7 +294,7 @@ Searching messages is a pro feature. To use Outlook with two factor authentication enabled, you need to create an app password. See [here](https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-two-step-verification) for the details. -Unfortunately, Outlook doesn't support OAuth for IMAP/SMTP connections, so there is no other way. +Unfortunately, Outlook doesn't properly support OAuth for IMAP/SMTP connections, so there is no other way. @@ -792,6 +793,15 @@ It is not possible to make an exception for this because some other providers pr Note that you can give folders a display name by long pressing on a folder name, which can be useful because the display name will be used for sorting. + +**(52) Why does it take some time to reconnect to an account?** + +There is no reliable way to know if an account connection was terminated gracefully or forcefully. +Trying to reconnect to an account while the account connection was terminated forcefully too often can result in problems +like [too many simultaneous connections](#user-content-faq23) or even the account being blocked. +To prevent such problems, FairEmail waits 90 seconds until trying to reconnect again. + + ## Support If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).