diff --git a/FAQ.md b/FAQ.md index a637d5f20a..8d1a990eff 100644 --- a/FAQ.md +++ b/FAQ.md @@ -414,6 +414,7 @@ Anything on this list is in random order and *might* be added in the near future * [(200) How can I use Adguard to remove tracking parameters?](#faq200) * [(201) What is certificate transparency?](#faq201) * [(202) What is DNSSEC and what is DANE?](#faq202) +* [(203) Where is my sent message?](#faq203) [I have another question.](#get-support) @@ -5780,6 +5781,28 @@ Please see [this article](https://www.zivver.com/blog/why-cisos-and-security-pro
+ +**(203) Where is my sent message?** + +When you write a message, it will be stored in the draft messages folder. + +When you send a message, it will be in the outbox first and later in the sent messages folder. + +The outbox is a queue of messages to be transferred to the email server of your email provider. +After a message has been transferred to the email server, it will be stored in the sent messages folder. + +The sent messages folder can be selected in the account settings: navigation menu (left side menu) > Settings > Manual setup and account options > Accounts > tap the account. + +The email server will take care of sending the message to the recipient. + +If a message could not be sent to the recipient, you'll in most cases receive a non-delivery notification message, +a special email, indicating the reason, like user (email address) unknown. +FairEmail will decode non-delivery notification messages, so you can see all the details. + +Basically, an outgoing message is either in the draft messages folder, the outbox, or the sent messages folder. + +
+

Get support

🌎 [Google Translate](https://translate.google.com/translate?sl=en&u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23get-support) diff --git a/index.html b/index.html index 0fbdbe49a6..c83810bad4 100644 --- a/index.html +++ b/index.html @@ -388,6 +388,7 @@
  • (200) How can I use Adguard to remove tracking parameters?
  • (201) What is certificate transparency?
  • (202) What is DNSSEC and what is DANE?
  • +
  • (203) Where is my sent message?
  • I have another question.

    (1) Which permissions are needed and why?

    @@ -2847,6 +2848,15 @@ adb install /path/to/FairEmail-xxx.apk

    This is not a complete and exhaustive list.

    Please see this article about why DANE is important.


    +

    (203) Where is my sent message?

    +

    When you write a message, it will be stored in the draft messages folder.

    +

    When you send a message, it will be in the outbox first and later in the sent messages folder.

    +

    The outbox is a queue of messages to be transferred to the email server of your email provider. After a message has been transferred to the email server, it will be stored in the sent messages folder.

    +

    The sent messages folder can be selected in the account settings: navigation menu (left side menu) > Settings > Manual setup and account options > Accounts > tap the account.

    +

    The email server will take care of sending the message to the recipient.

    +

    If a message could not be sent to the recipient, you’ll in most cases receive a non-delivery notification message, a special email, indicating the reason, like user (email address) unknown. FairEmail will decode non-delivery notification messages, so you can see all the details.

    +

    Basically, an outgoing message is either in the draft messages folder, the outbox, or the sent messages folder.

    +


    Get support