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Code Issues Releases Wiki Activity

Updated FAQ

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M66B 2024-04-27 07:52:20 +02:00
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FAQ.md
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@ -1472,6 +1472,12 @@ Sometimes it is necessary to enable external access (IMAP/SMTP) on the website o
Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way,
for example by allowing to login from certain networks / IP addresses only.
<br />
**In the case of an existing account with an authentication error, please try to use the quick setup wizard button to authenticate the account again.**
<br />
* **Free.fr**: please see [this FAQ](#faq157)
* **Gmail / G suite**: please see [this FAQ](#faq6)
* **iCloud**: please see [this FAQ](#faq148)

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index.html
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@ -923,6 +923,9 @@ Visit https://aka.ms/smtp_auth_disabled for more information.</code></pre>
<p>There are general errors and errors specific to Gmail accounts (see below).</p>
<p><strong>General errors</strong></p>
<p><a name="authfailed"></a> The error <em>… <strong>Authentication failed</strong> …</em> or <em>… AUTHENTICATE failed …</em> likely means that your username or password was incorrect. Some providers expect as username just <em>username</em> and others your full email address <em>username@example.com</em>. When copying/pasting to enter a username or password, invisible characters might be copied, which could cause this problem as well. Some password managers are known to do this incorrectly too. The username might be case sensitive, so try lowercase characters only. The password is almost always case sensitive. Some providers require using an app password instead of the account password, so please check the documentation of the provider. Sometimes it is necessary to enable external access (IMAP/SMTP) on the website of the provider first. Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way, for example by allowing to login from certain networks / IP addresses only.</p>
<p><br /></p>
<p><strong>In the case of an existing account with an authentication error, please try to use the quick setup wizard button to authenticate the account again.</strong></p>
<p><br /></p>
<ul>
<li><strong>Free.fr</strong>: please see <a href="#faq157">this FAQ</a></li>
<li><strong>Gmail / G suite</strong>: please see <a href="#faq6">this FAQ</a></li>