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Code Issues Releases Wiki Activity

Family Link

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M66B 2022-02-27 16:03:22 +01:00
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FAQ.md
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@ -605,7 +605,9 @@ After enabling two factor authentication there will be this error message:
*[ALERT] Application-specific password required: https://support.google.com/mail/accounts/answer/185833 (Failure)*
The error message "*Authentication failed - Invalid credentials*" or *Token refresh required* means that the Android account manager was not able to refresh the access token.
The error message "*Authentication failed - Invalid credentials*" or *Token refresh required* means that the Android account manager was not able to refresh the access token,
or that getting an access token was not allowed, for example because this wasn't enabled in *Family Link*
(please [see here](https://www.androidpolice.com/2021/06/10/google-accounts-for-kids-can-now-finally-sign-into-third-party-apps/) about how to grant access).
A common cause for this problem is using a VPN, a firewall app or an ad blocker which blocks internet access for the Android account manager.
You can workaround this issue by using an app password.
Please [see here](#user-content-howto) about how you can delete the account configured with the quick setup wizard.