diff --git a/FAQ.md b/FAQ.md index 4893cc3790..d25f3eae55 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1231,7 +1231,7 @@ See [here](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-f Please see [this FAQ](#user-content-faq139) for possible causes of the error *... User is authenticated but not connected ...*. For unknown reasons, some Outlook/Hotmail accounts cannot send messages -because of the error '*535 5.7.3 Authentication unsuccessful*'. +because of the server error '*535 5.7.3 Authentication unsuccessful*'. This can be resolved by authenticating the account with an (app) password (see above) instead of with OAuth. You should use the "*Other provider*" wizard instead of "*Outlook / Office 365 (OAuth)*" in this case.