diff --git a/FAQ.md b/FAQ.md index 0c3788b460..5e6c6e3c35 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1118,6 +1118,16 @@ The easiest way is to use the menu item *Fetch more messages* in the three-dots An Outlook / Live / Hotmail account can be set up via the quick setup wizard and selecting *Outlook/Office 365*. +Microsoft said "*We have turned off SMTP AUTH for millions of tenants not using it*", which can result in this error message: + +``` +535 5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant. +Visit [https://aka.ms/smtp_auth_disabled](https://aka.ms/smtp_auth_disabled) for more information. +``` + +SMTP AUTH is necessary for third party email clients, which is also documented in the referenced article. +So, basically this means that Microsoft is pushing you to their own products. Isn't this a bit of a monopoly? + To use an Outlook, Live or Hotmail account with two factor authentication enabled, you might need to create an app password. See [here](https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-two-step-verification) for the details.