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Code Issues Releases Wiki Activity

Updated FAQ

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M66B 2019-06-18 20:04:57 +02:00
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commit 829d6f38ce
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FAQ.md
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@ -94,7 +94,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
* [(19) Why are the pro features so expensive?](#user-content-faq19)
* [(20) Can I get a refund?](#user-content-faq20)
* [(21) How do I enable the notification light?](#user-content-faq21)
* [(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer' and 'Read timed out' mean?](#user-content-faq22)
* [(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer', 'Read timed out' and 'Broken pipe' mean?](#user-content-faq22)
* [(23) Why do I get 'Too many simultaneous connections' ?](#user-content-faq23)
* [(24) What is browse messages on the server?](#user-content-faq24)
* [(25) Why can't I select/open/save an image, attachment or a file?](#user-content-faq25)
@ -579,7 +579,7 @@ Note that apps cannot change notification settings, including the notification l
<br />
<a name="faq22"></a>
**(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer' and 'Read timed out' mean?**
**(22) What do 'Couldn't connect to host', 'Connection refused', 'Network unreachable', 'Software caused connection abort', 'Connection reset by peer', 'Read timed out' and 'Broken pipe' mean?**
The messages *... Couldn't connect to host ...*, *... Connection refused ...* or *... Network unreachable ...*
mean that FairEmail was not able to connect to the email server.
@ -588,7 +588,7 @@ The message *... Software caused connection abort ...*
means that the email server or something between FairEmail and the email server actively terminated an existing connection.
This can for example happen when connectivity was abruptly lost. A typical example is turning on flight mode.
The message *... Connection reset by peer ...* means that the email server actively terminated an existing connection.
The message *... Connection reset by peer ...* or *... Broken pipe ...* means that the email server actively terminated an existing connection.
The message *... Read timed out ...* means that the email server is not responding anymore or that the internet connction is bad.
@ -600,6 +600,7 @@ Possible causes are:
* The host name or port number is invalid
* The are problems with the internet connection
* The email server is refusing to accept connections
* The email server is refusing to accept a message, for example because it is too large or contains unacceptable links
* There are too many connections to the server, see also the next question
If you are using a VPN, the VPN provider might block the connection because it is too aggressively trying to prevent spam.