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Updated FAQ
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FAQ.md
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FAQ.md
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@ -3491,6 +3491,9 @@ This feature depends on support of your launcher.
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FairEmail merely 'broadcasts' the number of unread messages using the ShortcutBadger library.
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If it doesn't work, this cannot be fixed by changes in FairEmail.
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An alternative is to use the unread messages count home screen widget.
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You can add this widget by long pressing on an empty place on the home screen.
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If you are using Nova launcher and you want to show the number of notifications in the launcher icon (maximum 10; imposed by Nova launcher),
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you'll need to enable *Notification access* in the Android *Special app access* settings for Nova launcher on recent Android versions.
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@ -1824,6 +1824,7 @@ category:promotions</code></pre>
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<p>Only <em>new</em> unread messages in folders set to show new message notifications will be counted, so messages marked unread again and messages in folders set to not show new message notification will not be counted.</p>
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<p>Depending on what you want, the notification settings <em>Let the number of new messages match the number of notifications</em> needs to be enabled (default disabled). When enabled the badge count will be the same as the number of new message notifications. When disabled the badge count will be the number of unread messages, independent if they are shown in a notification or are new.</p>
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<p>This feature depends on support of your launcher. FairEmail merely ‘broadcasts’ the number of unread messages using the ShortcutBadger library. If it doesn’t work, this cannot be fixed by changes in FairEmail.</p>
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<p>An alternative is to use the unread messages count home screen widget. You can add this widget by long pressing on an empty place on the home screen.</p>
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<p>If you are using Nova launcher and you want to show the number of notifications in the launcher icon (maximum 10; imposed by Nova launcher), you’ll need to enable <em>Notification access</em> in the Android <em>Special app access</em> settings for Nova launcher on recent Android versions.</p>
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<p>Some launchers display a dot or a ‘1’ for <a href="#faq2">the monitoring notification</a>, despite FairEmail explicitly requesting not to show a <em>badge</em> for this notification. This could be caused by a bug in the launcher app or in your Android version. Please double check if the notification dot (badge) is disabled for the receive (service) notification channel. You can go to the right notification channel settings via the notification settings of FairEmail. This might not be obvious, but you can tap on the channel name for more settings.</p>
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<p>FairEmail does send a new message count <em>broadcast</em> intent as well:</p>
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