From a696d7d035658e572bcd844240fbfd5bb7ec90ad Mon Sep 17 00:00:00 2001 From: M66B Date: Sun, 20 Oct 2024 19:55:32 +0200 Subject: [PATCH] Updated FAQ --- FAQ.md | 5 ++++- index.html | 3 ++- 2 files changed, 6 insertions(+), 2 deletions(-) diff --git a/FAQ.md b/FAQ.md index 5819fc4a45..4740e24ff0 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1441,7 +1441,10 @@ Some Android versions, especially those of Samsung, OnePlus, Huawei and Xiaomi, See [this dedicated website](https://dontkillmyapp.com/) "*Don't kill my app*" for solutions, and [this Android issue](https://issuetracker.google.com/issues/122098785) (requires logging in with a Google account) for more information. -If you have a Doogee device, please [see here](https://android.stackexchange.com/questions/214639/background-apps-get-killed-by-something-other-than-battery-optimization). +If you have a **Doogee** device, please [see here](https://android.stackexchange.com/questions/214639/background-apps-get-killed-by-something-other-than-battery-optimization). + +On recent **Honor** devices you should disable *Manage all automatically* under *App launch* in the Android settings, +and enable all manual options for FairEmail by tapping on the app entry, to allow the app to run in the backrgound. Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service. diff --git a/index.html b/index.html index 834b57b882..d9f4b84081 100644 --- a/index.html +++ b/index.html @@ -942,7 +942,8 @@ Visit https://aka.ms/smtp_auth_disabled for more information.

If there are any error messages, please see this FAQ.

On some devices, where there are lots of applications competing for memory, Android may stop the synchronization service as a last resort.

Some Android versions, especially those of Samsung, OnePlus, Huawei and Xiaomi, stop apps and services too aggressively. See this dedicated website “Don’t kill my app” for solutions, and this Android issue (requires logging in with a Google account) for more information.

-

If you have a Doogee device, please see here.

+

If you have a Doogee device, please see here.

+

On recent Honor devices you should disable Manage all automatically under App launch in the Android settings, and enable all manual options for FairEmail by tapping on the app entry, to allow the app to run in the backrgound.

Disabling battery optimizations (setup step 3) reduces the chance Android will stop the synchronization service.

In case of successive connection errors, FairEmail will hold off increasingly longer to not drain the battery of your device. This is described in this FAQ.