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Updated FAQ
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FAQ.md
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FAQ.md
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@ -823,12 +823,15 @@ There are general errors and errors specific to Gmail accounts (see below).
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**General errors**
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**General errors**
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The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means your username or password was incorrect.
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The error *... Authentication failed ...* or *... AUTHENTICATE failed ...* likely means that your username or password was incorrect.
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Some providers expect as username just *username* and others your full email address *username@example.com*.
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Some providers expect as username just *username* and others your full email address *username@example.com*.
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When using copy/paste to enter a username or password, invisible characters might be copied, which could cause this problem as well.
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When using copy/paste to enter a username or password, invisible characters might be copied, which could cause this problem as well.
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Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way,
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Other possible causes are that the account is blocked or that logging in has been administratively restricted in some way,
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for example by allowing to logging from certain networks / IP addresses only.
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for example by allowing to logging from certain networks / IP addresses only.
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The error *... Too many bad auth attempts ...* likely means that you are using a Yahoo! account password instead of an app password.
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Please see [this FAQ](#user-content-faq88) about how to setup a Yahoo! account.
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The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...*
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The errors *... invalid greeting ...*, *... requires valid address ...* and *... Parameter to HELO does not conform to RFC syntax ...*
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can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
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can likely be solved by changing the advanced identity setting *Use local IP address instead of host name*.
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