diff --git a/FAQ.md b/FAQ.md index ca2128d84d..c6a80b9c35 100644 --- a/FAQ.md +++ b/FAQ.md @@ -140,6 +140,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi * [(77) Why are messages sometimes shown with a small delay?](#user-content-faq77) * [(78) How do I use schedules?](#user-content-faq78) * [(79) How do I use synchronize on demand (manual)?](#user-content-faq79) +* [(80) How can I fix 'Unable to load BODYSTRUCTURE'?](#user-content-faq80) [I have another question.](#support) @@ -1301,6 +1302,16 @@ instead you can manually synchronize messages by either using pull-down-to-refre
+ +**(80) How can I fix 'Unable to load BODYSTRUCTURE' ?** + +The error message *Unable to load BODYSTRUCTURE* is caused by bugs in the email server, +see [here](https://javaee.github.io/javamail/FAQ#imapserverbug) for more details. + +FairEmail already tries to workaround these bugs, but if this fail you'll need to ask for support from your provider. + +
+ ## Support If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).