mirror/FairEmail
1
0
Fork 0
mirror of https://github.com/M66B/FairEmail.git synced 2024-12-21 23:32:51 +00:00
Code Issues Releases Wiki Activity

Updated FAQ

Browse source
This commit is contained in:
M66B 2024-11-15 08:48:26 +01:00
parent 27b6e56008
commit aaf6d7ccf4
2 changed files with 36 additions and 0 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

20
FAQ.md
View file

@ -1280,6 +1280,10 @@ Using the search index is a pro feature.
<br />
In the case of the error '*User is authenticated but not connected*', please see [this FAQ](#faq139).
<br>
>
> **IMPORTANT: If you came here via a warning in the app, you MUST take action!**
>
@ -4539,6 +4543,22 @@ Note that FairEmail does support replying to calendar invites (a pro feature) an
The confusing Microsoft specific server error *User is authenticated but not connected* might occur if:
**Consumer Outlook/Hotmail/Live account**
* IMAP is disabled, which is the default for new Outlook accounts now
To fix this:
* Go to the [Outlook website](https://outlook.live.com/)
* Tap on the settings wheel at the top right
* Select '*Mail*'
* Select '*Forwarding and IMAP*'
* In the section '*POP and IMAP*' enable '*Let devices and apps use IMAP*'
<br>
**Corporate, education, etc. account**
* External access is administratively disabled, please see [this article](https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules) about how an administrator can enable it again
* Access by third-party apps is administratively disabled or allowed for specific apps only
* IMAP is administratively disabled, please see [this article](https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/pop3-and-imap4/enable-or-disable-pop3-or-imap4-access) about how an administrator can enable it again

16
index.html
View file

@ -839,6 +839,8 @@ keyword:&lt;keyword&gt;</code></pre>
<p><a name="faq14"></a> <strong>(14) How can I set up an Outlook / Live / Hotmail account?</strong></p>
<p>🌎 <a href="https://translate.google.com/translate?sl=en&amp;u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq14">Google Translate</a></p>
<p><br /></p>
<p>In the case of the error ‘<em>User is authenticated but not connected</em>’, please see <a href="#faq139">this FAQ</a>.</p>
<p><br></p>
<blockquote>
<p><strong>IMPORTANT: If you came here via a warning in the app, you MUST take action!</strong></p>
<p><strong>IMPORTANT: Microsoft seems to disable (app) passwords ahead of schedule for more and more accounts, resulting in “<em>Authentication failed</em>” error messages.</strong></p>
@ -2327,6 +2329,20 @@ $NotDisplayed</code></pre>
<p><a name="faq83"></a> <a name="faq139"></a> <strong>(139) How do I fix ‘User is authenticated but not connected’?</strong></p>
<p>🌎 <a href="https://translate.google.com/translate?sl=en&amp;u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq139">Google Translate</a></p>
<p>The confusing Microsoft specific server error <em>User is authenticated but not connected</em> might occur if:</p>
<p><strong>Consumer Outlook/Hotmail/Live account</strong></p>
<ul>
<li>IMAP is disabled, which is the default for new Outlook accounts now</li>
</ul>
<p>To fix this:</p>
<ul>
<li>Go to the <a href="https://outlook.live.com/">Outlook website</a></li>
<li>Tap on the settings wheel at the top right</li>
<li>Select ‘<em>Mail</em>’</li>
<li>Select ‘<em>Forwarding and IMAP</em>’</li>
<li>In the section ‘<em>POP and IMAP</em>’ enable ‘<em>Let devices and apps use IMAP</em>’</li>
</ul>
<p><br></p>
<p><strong>Corporate, education, etc. account</strong></p>
<ul>
<li>External access is administratively disabled, please see <a href="https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/client-access-rules/client-access-rules">this article</a> about how an administrator can enable it again</li>
<li>Access by third-party apps is administratively disabled or allowed for specific apps only</li>