Updated FAQ

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M66B 2020-06-12 14:19:20 +02:00
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FAQ.md
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@ -29,7 +29,8 @@ for instance when two factor authentication is enabled.
For authorizing:
* Gmail / G suite: see [question 6](#user-content-faq6)
* Outlook / Hotmail: see [question 14](#user-content-faq14)
* Outlook / Live / Hotmail: see [question 14](#user-content-faq14)
* Office365: see [question 14](#user-content-faq156)
* Microsoft Exchange: see [question 8](#user-content-faq8)
* Yahoo!: see [question 88](#user-content-faq88)
* Apple iCloud: see [question 148](#user-content-faq148)
@ -134,7 +135,7 @@ Fonts, sizes, colors, etc should be material design whenever possible.
* [~~(10) What does 'UIDPLUS not supported' mean?~~](#user-content-faq10)
* [(12) How does encryption/decryption work?](#user-content-faq12)
* [(13) How does search on device/server work?](#user-content-faq13)
* [(14) How can I setup Outlook / Live / Hotmail with 2FA?](#user-content-faq14)
* [(14) How can I set up an Outlook / Live / Hotmail account?](#user-content-faq14)
* [(15) Why does the message text keep loading?](#user-content-faq15)
* [(16) Why are messages not being synchronized?](#user-content-faq16)
* [~~(17) Why does manual synchronize not work?~~](#user-content-faq17)
@ -274,6 +275,7 @@ Fonts, sizes, colors, etc should be material design whenever possible.
* [(153) Why does permanently deleting Gmail message not work?](#user-content-faq153)
* [(154) Can you add favicons as contact photos?](#user-content-faq154)
* [(155) What is a winmail.dat file?](#user-content-faq155)
* [(156) How can I set up an Office365 account?](#user-content-faq156)
[I have another question.](#user-content-support)
@ -783,13 +785,17 @@ Searching messages on the device is a free feature, searching messages on the se
<br />
<a name="faq14"></a>
**(14) How can I setup Outlook / Live / Hotmail with 2FA?**
**(14) How can I set up an Outlook / Live / Hotmail account?**
An Outlook / Live / Hotmail account can be set up via the quick setup wizard and selecting *Outlook*.
To use an Outlook, Live or Hotmail account with two factor authentication enabled, you need to create an app password.
See [here](https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-two-step-verification) for the details.
See [here](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040) for Microsoft's instructions.
For setting up an Office365 account, please see [this FAQ](#user-content-faq156).
<br />
<a name="faq15"></a>
@ -3041,6 +3047,17 @@ You can view it with for example the Android app [Letter Opener](https://play.go
<br />
<a name="faq156"></a>
**(156) How can I set up an Office365 account?**
An Office365 account can be set up via the quick setup wizard and selecting *Office365 (OAuth)*.
If the wizard ends with *AUTHENTICATE failed*, IMAP and/or SMTP might be disabled for the account.
In this case you should ask the administrator to enable IMAP and SMTP.
The procedure is documented [here](https://docs.microsoft.com/en-in/exchange/troubleshoot/configure-mailboxes/pop3-imap-owa-activesync-office-365).
<br />
## Support
Only the latest Play store version and latest GitHub release are supported.