From afe84494b53ebe6a41819735441a6cb4019cb2b5 Mon Sep 17 00:00:00 2001 From: M66B Date: Wed, 19 Sep 2018 10:54:08 +0000 Subject: [PATCH] Added FAQ --- FAQ.md | 14 ++++++++++++++ 1 file changed, 14 insertions(+) diff --git a/FAQ.md b/FAQ.md index f76f1681b4..859a1c269b 100644 --- a/FAQ.md +++ b/FAQ.md @@ -195,6 +195,20 @@ Before Android 8 Oreo: there is an advanced option in the setup for this. Android 8 Oreo and later: see [here](https://developer.android.com/training/notify-user/channels) about how to configure notification channels. + +**(22) Why do I get 'Couldn't connect to host' ?** + +The message *Couldn't connect to host ...* means that FairEmail was not able to connect to the email server. + +Possible causes are: + +* A firewall is blocking connections to the server +* The email server is refusing to accept the connection +* The host name or port number is invalid +* The are problems with the internet connection + +If you are using a VPN, the VPN provider might block the connection because it is too aggressively trying to prevent spam. +
If you have another question, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).