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Code Issues Releases Wiki Activity

Updated FAQ

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M66B 2020-12-01 13:14:54 +01:00
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FAQ.md
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@ -2796,10 +2796,10 @@ because this could result in grouping unrelated messages and would be at the exp
<a name="faq123"></a>
**(123) What will happen when FairEmail cannot connect to an email server?**
When FairEmail cannot connect to an email server to receive messages,
for example when the internet connection is bad or a firewall or a VPN is blocking the connection,
FairEmail will wait 4, 8, 16 and 32 seconds while keeping the device awake (=use battery power) and try again to connect.
If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep (=no battery usage).
If FairEmail cannot connect to an email server to synchronize messages,
for example if the internet connection is bad or a firewall or a VPN is blocking the connection,
FairEmail will retry two times after waiting 4 and 8 seconds while keeping the device awake (=use battery power).
If this fails, FairEmail will schedule an alarm to retry after 15, 30 and eventually every 60 minutes and let the device sleep (=no battery usage).
Note that [Android doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby)
does not allow to wake the device earlier than after 15 minutes.