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Code Issues Releases Wiki Activity

Added FAQ

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M66B 2019-06-19 09:24:54 +02:00
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FAQ.md
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@ -182,6 +182,7 @@ FairEmail follows all the best practices for an email client as decribed in [thi
* [(107) How do I used colored stars?](#user-content-faq107)
* [(108) Can you add permanently delete messages from any folder?](#user-content-faq108)
* [(109) Why is 'select account' available in official versions only?](#user-content-faq109)
* [(110) Why are (some) messages empty and/or attachments corrupted?](#user-content-faq110)
[I have another question.](#support)
@ -1813,6 +1814,19 @@ In older versions this was possible, but it will now result in the error *UNREGI
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<a name="faq110"></a>
**(110) Why are (some) messages empty and/or attachments corrupt?**
Empty messages and/or corrupt attachments are probably being caused by a bug in the server software.
Older Microsoft Exchange software is known to cause this problem.
Mostly you can workaround this by disabling *Partial fetch* in the advanced account settings.
After disabling this setting, you can use the message 'more' (three dots) menu to 'resync' empty messages.
Alternatively, you can *Delete local messages* by long pressing the folder(s) in the folder list and synchronize all messages again.
<br />
## Support
If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).