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Updated FAQ
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43
FAQ.md
43
FAQ.md
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@ -189,7 +189,7 @@ only suggesting contacts won't work without contacts permissions.
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<a name="faq2"></a>
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**(2) Why is there a permanent notification shown?**
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A permanent status bar notification with the number of accounts being synchronized, the number of messages to send and the number of operations pending (see next question) is shown
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A permanent status bar notification with the number of accounts being synchronized and the number of operations pending (see next question) is shown
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to prevent Android from killing the service that takes care of receiving and sending email.
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Most, if not all, other email apps don't show a notification
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@ -262,11 +262,11 @@ In the display section of the advanced options you can enable or disable:
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* *Show subject italic*: to show the message subject as normal text
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* *Show stars*: to hide stars (favorites)
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* *Show message preview*: to show two lines of the message text
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* *Show address details by default*: to collapse the addresses section by default
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* *Show address details by default*: to expand the addresses section by default
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* *Use monospaced font for message text*: to use a fixed width typeface for message texts
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* *Conversation action bar*: to disable the bottom navigation bar
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* *Automatically show original message for known contacts*: to automatically show original messages for contacts on your device, please read [this FAQ](#user-content-faq35)
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* *Automatically show images for known contacts*: to automatically show images for contacts on your device, please read [this FAQ](#user-content-faq35)
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* *Conversation action bar*: to disable the bottom navigation bar
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Note that messages can be previewed only when the message text was downloaded.
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Larger message texts are not downloaded by default on metered (generally mobile) networks.
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@ -355,6 +355,8 @@ See also [what Google writes about it](https://support.google.com/mail/answer/71
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For example [Gmail can import messages](https://support.google.com/mail/answer/21289) from another POP account,
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which can be used as a workaround for when your provider doesn't support IMAP.
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tl;dr; consider to switch to IMAP.
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<br />
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<a name="faq12"></a>
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@ -886,10 +888,10 @@ FairEmail does and will not alter this in any way.
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<br />
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<a name="faq44"></a>
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**(44) Can you show contact photos / identicons in the sent folder?**
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**~~(44) Can you show contact photos / identicons in the sent folder?~~**
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Contact photos and identicons are always shown for the sender because this is necessary for conversation threads.
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Getting contact photos for both the sender and receiver is not really an option because getting contact photo is an expensive operation.
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~~Contact photos and identicons are always shown for the sender because this is necessary for conversation threads.~~
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~~Getting contact photos for both the sender and receiver is not really an option because getting contact photo is an expensive operation.~~
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<br />
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@ -986,13 +988,16 @@ Trying to reconnect to an account while the account connection was terminated fo
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like [too many simultaneous connections](#user-content-faq23) or even the account being blocked.
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To prevent such problems, FairEmail waits 90 seconds until trying to reconnect again.
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You can long press *Settings* in the navigation menu to reconnect immediately.
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<br />
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<a name="faq53"></a>
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**(53) Can you stick the message action bar to the top/bottom?**
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The message action bar works on a message and the bottom action bar works on the conversation.
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The message action bar works on a single message and the bottom action bar works on all the messages in the conversation.
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Since there is often more than one message in a conversation, this is not possible.
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Moreover, there are quite some message specific actions, like forwarding.
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<br />
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@ -1024,7 +1029,7 @@ Then use the three dot action button to execute the desired action.
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**(56) Can you add support for JMAP?**
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There are almost no providers offering the [JMAP](https://jmap.io/) protocol,
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so it is not worth to add support for this to FairEmail.
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so it is not worth a lot of effort to add support for this to FairEmail.
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<br />
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@ -1035,10 +1040,12 @@ Yes, you can use HTML in signatures if you paste HTML formatted text into the si
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See [here](https://stackoverflow.com/questions/44410675/supported-html-tags-on-android-textview) for which HTML tags are supported.
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You can for example past this into the signature field:
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You can for example paste this into the signature field:
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This is *italic*, this is *bold* and this is [a link](https://example.org).
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Alternatively, you can use the button *Edit as HTML*.
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<br />
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<a name="faq58"></a>
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@ -1106,7 +1113,7 @@ The following authentication methods are supported and used in this order:
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* LOGIN
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* PLAIN
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* NTLM (untested)
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* XOAUTH2 (used when an account was selected)
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* XOAUTH2 (used when a Google account is selected)
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SASL authentication methods, like CRAM-MD5, are not supported
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because [JavaMail for Android](https://javaee.github.io/javamail/Android) does not support SASL authentication.
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@ -1236,6 +1243,7 @@ You can select one of these actions to apply to matching messages:
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* Mark as unread
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* Move
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* Reply template
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* Automation
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Filter rules are applied direct after the message header has been fetched, before the message text has been downloaded,
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so it is not possible to apply filter rules to the message text.
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@ -1280,14 +1288,15 @@ FairEmail shows all these messages, except for one, dimmed, to indicate that the
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Gmail allows one message to have multiple labels, which are presented to FairEmail as folders.
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This means that messages with multiple labels will be shown multiple times as well.
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Since there is not really an original message because it is in fact just the same message, it is not really possible to show just one message.
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You can hide duplicate messages by disabling *Show duplicates* in the three dots overflow menu.
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<br />
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<a name="faq75"></a>
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**(75) Can you make an iOS, Windows, etc version?**
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I develop apps for Android only.
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A lot of knowledge and experience is required to successfully develop an app for a specific platform,
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which is why I develop apps for Android only.
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<br />
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@ -1361,6 +1370,7 @@ Normally, FairEmail maintains a connection to the configured email servers whene
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If you don't want this, for example to not be disturbed or to save on battery usage, just disable synchronization in the advanced options.
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This will stop the background service which takes care of automatic synchronization and will remove the associated status bar notification.
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You can use pull-down-to-refresh in a folder or use the folder menu *Synchronize now* to manually synchronize messages.
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This will start the synchronization service for 90 seconds.
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<br />
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@ -1440,8 +1450,7 @@ The advanced option *extra privacy features* enables:
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* Detection and removal of [tracking images](#user-content-faq82)
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* Splitting linked images into an image and a link
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* Showing the [DKIM, SPF and DMARC authentication result](#user-content-faq92)
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* Removal of [Urchin Tracking Module (UTM) parameters](https://en.wikipedia.org/wiki/UTM_parameters)
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* Removal of [Urchin Tracking Module (UTM) parameters](https://en.wikipedia.org/wiki/UTM_parameters) from links
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<br />
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@ -1503,9 +1512,9 @@ so periodically synchronizing messages will not result in saving battery power,
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Spam filtering, verification of the [DKIM](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail) signature
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and [SPF](https://en.wikipedia.org/wiki/Sender_Policy_Framework) authorization is a task of email servers, not of an email client.
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However, FairEmail will show a small vertical warning stripe at the end of the message header
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if DKIM, SPF or [DMARC](https://en.wikipedia.org/wiki/DMARC) authentication failed on the receiving server
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and the [extra privacy features](#user-content-faq86) are enabled.
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However, FairEmail can show a small vertical warning stripe at the end of the message header
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if DKIM, SPF or [DMARC](https://en.wikipedia.org/wiki/DMARC) authentication failed on the receiving server.
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You can enable this in the advanced options.
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<br />
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