From f9bfd3a58250be4bdff9a241f196b5ae8657bb1c Mon Sep 17 00:00:00 2001 From: Marcel Bokhorst Date: Thu, 5 Sep 2019 13:13:52 +0200 Subject: [PATCH] Update FAQ.md --- FAQ.md | 3 +++ 1 file changed, 3 insertions(+) diff --git a/FAQ.md b/FAQ.md index f6d7cf3035..7713092f00 100644 --- a/FAQ.md +++ b/FAQ.md @@ -690,6 +690,9 @@ Possible causes are: * The email server is refusing to accept a message, for example because it is too large or contains unacceptable links * There are too many connections to the server, see also the next question +Many public Wi-Fi networks block outgoing email to prevent spam. +Sometimes you can workaround this by using another SMTP port. See the documentation of the provider for the usable port number. + If you are using a VPN, the VPN provider might block the connection because it is too aggressively trying to prevent spam. FairEmail will automatically try to connect again after a delay.