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issue_template: self help suggestions

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Garfield69 2018-10-17 08:06:04 +13:00
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.github/ISSUE_TEMPLATE.md vendored
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Provide a description of the feature request or bug, the more details the better.
If you are experiencing an issue with a tracker, then:
1. If you haven't already, try upgrading to the latest version of Jackett, your issue may have already been resolved.
2. If it is still not working for you, then a **full enhanced log must be included**. Instructions for obtaining logs are here: https://github.com/Jackett/Jackett#troubleshooting
1. Use your browser to check you can access the site directly, and if a login is required, check you can login and that you do not have any outstanding account issues.
2. If you haven't already, try upgrading to the latest version of Jackett, your issue may have already been resolved.
3. If it is still not working for you, then a **full enhanced log must be included**. Instructions for obtaining logs are here: https://github.com/Jackett/Jackett#troubleshooting
**Jackett version**:
**Mono version** (if not using Windows):