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Updated Troubleshooting (markdown)
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@ -558,11 +558,11 @@ Since this filtering occurs after results are fetched, it is always possible tha
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***
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## How to provide HTML source
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1. Access the Web Site with your browser and go to the list of torrents
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2. perform the same search as in Jackett
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3. Right click, and select **save page as HTML**, (use txt extension)
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4. Remove personal information (username, password, passkey, hashes, IP address etc) from the HTML file (without breaking the code)
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5. Drag/drop the txt file into the body of the ticket so we can use it to update the indexer.
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1. Access the Web Site with your browser and go to the torrent search page
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2. Right click, and select **save page as HTML**, (use txt extension)
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3. Remove personal information (username, password, passkey, hashes, IP address etc) from the HTML file (without breaking the code)
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4. Drag/drop the txt file into the body of the ticket so we can use it to update the indexer.
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5. Or email the file to `garfieldsixtynine [at] gmail [dot] com` to keep privacy.
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[[Return to Index|https://github.com/Jackett/Jackett/wiki/TroubleShooting/#index]]
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***
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