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Code Issues Releases Wiki Activity

Updated Troubleshooting (markdown)

garfield69 2024-02-25 05:44:39 +13:00
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Troubleshooting.md

@ -64,9 +64,10 @@ Possible reasons:
- Use a Browser on the same machine that is running Jackett, access the Site using the same address as the Indexer's config **SiteLink** and confirm that this is the case. - Use a Browser on the same machine that is running Jackett, access the Site using the same address as the Indexer's config **SiteLink** and confirm that this is the case.
- Try using any of the **Alternate** Site Links in the indexer config and see if they work for you. - Try using any of the **Alternate** Site Links in the indexer config and see if they work for you.
- Another possible solution you can try is to stop using the DNS provided by your ISP and switch to one of the public ones from [Cloudflare](https://developers.cloudflare.com/1.1.1.1/setting-up-1.1.1.1) (1.1.1.1 and 1.0.0.1) or [Google](https://developers.google.com/speed/public-dns/docs/using) (8.8.8.8 and 8.8.4.4) or [Quad9](https://www.quad9.net/) (9.9.9.9 and 149.112.112.112). - Another possible solution you can try is to stop using the DNS provided by your ISP and switch to one of the public ones from [Cloudflare](https://developers.cloudflare.com/1.1.1.1/setting-up-1.1.1.1) (1.1.1.1 and 1.0.0.1) or [Google](https://developers.google.com/speed/public-dns/docs/using) (8.8.8.8 and 8.8.4.4) or [Quad9](https://www.quad9.net/) (9.9.9.9 and 149.112.112.112).
- If your ISP is still able to trap your DNS lookups when using a public DNS then - If your ISP is still able to trap your DNS lookups when using a public DNS then
- try https://github.com/DNSCrypt/dnscrypt-proxy/wiki/Installation or DNS over TLS https://fedoramagazine.org/use-dns-over-tls/. - Use a VPN service or a proxy server.
- An alternate approach is to use a VPN service or a proxy server. - or try https://github.com/DNSCrypt/dnscrypt-proxy/wiki/Installation
- or DNS over TLS https://fedoramagazine.org/use-dns-over-tls/.
- Your computer's firewall or Anti-Malware software or Router is blocking Jacket from accessing the WAN or the Port - Your computer's firewall or Anti-Malware software or Router is blocking Jacket from accessing the WAN or the Port
- Access your security app, check the logs and add the required exception rule to allow access. - Access your security app, check the logs and add the required exception rule to allow access.
- The site is using an Anti-DDoS protection challenge that Jackett cannot solve - The site is using an Anti-DDoS protection challenge that Jackett cannot solve