2015-08-06 10:59:51 +00:00
|
|
|
.. include:: global.rst.inc
|
|
|
|
|
.. _support:
|
|
|
|
|
|
|
|
|
|
Support
|
|
|
|
|
=======
|
|
|
|
|
|
2015-08-29 02:16:03 +00:00
|
|
|
Please first read the docs and existing issue tracker issues and mailing
|
|
|
|
|
list posts, a lot of stuff is already documented / explained / discussed /
|
|
|
|
|
filed there.
|
2015-08-15 13:45:15 +00:00
|
|
|
|
2015-08-06 10:59:51 +00:00
|
|
|
Issue Tracker
|
|
|
|
|
-------------
|
|
|
|
|
|
|
|
|
|
If you've found a bug or have a concrete feature request, please create a new
|
2015-08-29 02:16:03 +00:00
|
|
|
ticket on the project's `issue tracker`_.
|
2015-08-06 10:59:51 +00:00
|
|
|
|
|
|
|
|
For more general questions or discussions, IRC or mailing list are preferred.
|
|
|
|
|
|
|
|
|
|
IRC
|
|
|
|
|
---
|
|
|
|
|
Join us on channel #borgbackup on chat.freenode.net.
|
|
|
|
|
|
|
|
|
|
As usual on IRC, just ask or tell directly and then patiently wait for replies.
|
|
|
|
|
Stay connected.
|
|
|
|
|
|
|
|
|
|
Mailing list
|
|
|
|
|
------------
|
|
|
|
|
|
2015-12-13 20:59:33 +00:00
|
|
|
To find out about the mailing list, its topic, how to subscribe, how to
|
|
|
|
|
unsubscribe and where you can find the archives of the list, see the
|
|
|
|
|
`mailing list homepage
|
|
|
|
|
<https://mail.python.org/mailman/listinfo/borgbackup>`_.
|
2015-11-18 14:40:23 +00:00
|
|
|
|
2015-08-20 22:25:24 +00:00
|
|
|
Bounties and Fundraisers
|
|
|
|
|
------------------------
|
|
|
|
|
|
|
|
|
|
We use `BountySource <https://www.bountysource.com/teams/borgbackup>`_ to allow
|
|
|
|
|
monetary contributions to the project and the developers, who push it forward.
|
|
|
|
|
|
|
|
|
|
There, you can give general funds to the borgbackup members (the developers will
|
|
|
|
|
then spend the funds as they deem fit). If you do not have some specific bounty
|
|
|
|
|
(see below), you can use this as a general way to say "Thank You!" and support
|
|
|
|
|
the software / project you like.
|
|
|
|
|
|
|
|
|
|
If you want to encourage developers to fix some specific issue or implement some
|
2015-08-29 02:16:03 +00:00
|
|
|
specific feature suggestion, you can post a new bounty or back an existing one
|
|
|
|
|
(they always refer to an issue in our `issue tracker`_).
|
2015-08-20 22:25:24 +00:00
|
|
|
|
2015-08-29 02:16:03 +00:00
|
|
|
As a developer, you can become a Bounty Hunter and win bounties (earn money) by
|
|
|
|
|
contributing to |project_name|, a free and open source software project.
|
2015-08-20 22:25:24 +00:00
|
|
|
|
|
|
|
|
We might also use BountySource to fund raise for some bigger goals.
|
