mirror of
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the rationale is to simplify the README file to the bare minimum. security researchers will be able to find the contact information if they look minimally and people installing the software will find a link where relevant (in binary releases only, since all the others have other trust paths)
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.. include:: global.rst.inc
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.. _support:
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Support
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=======
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Please first read the docs, the existing issue tracker issues and mailing
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list posts -- a lot of stuff is already documented / explained / discussed /
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filed there.
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Issue Tracker
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-------------
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If you've found a bug or have a concrete feature request, please create a new
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ticket on the project's `issue tracker`_.
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For more general questions or discussions, IRC or mailing list are preferred.
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Chat (IRC)
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----------
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Join us on channel #borgbackup on chat.freenode.net.
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As usual on IRC, just ask or tell directly and then patiently wait for replies.
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Stay connected.
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You could use the following link (after connecting, you can change the random
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nickname you get by typing "/nick mydesirednickname"):
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http://webchat.freenode.net/?randomnick=1&channels=%23borgbackup&uio=MTY9dHJ1ZSY5PXRydWUa8
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Mailing list
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------------
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To find out about the mailing list, its topic, how to subscribe, how to
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unsubscribe and where you can find the archives of the list, see the
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`mailing list homepage
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<https://mail.python.org/mailman/listinfo/borgbackup>`_.
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Bounties and Fundraisers
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------------------------
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We use `BountySource <https://www.bountysource.com/teams/borgbackup>`_ to allow
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monetary contributions to the project and the developers, who push it forward.
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There, you can give general funds to the borgbackup members (the developers will
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then spend the funds as they deem fit). If you do not have some specific bounty
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(see below), you can use this as a general way to say "Thank You!" and support
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the software / project you like.
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If you want to encourage developers to fix some specific issue or implement some
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specific feature suggestion, you can post a new bounty or back an existing one
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(they always refer to an issue in our `issue tracker`_).
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As a developer, you can become a Bounty Hunter and win bounties (earn money) by
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contributing to |project_name|, a free and open source software project.
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We might also use BountySource to fund raise for some bigger goals.
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.. _security-contact:
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Security
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--------
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In case you discover a security issue, please use this contact for reporting it privately
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and please, if possible, use encrypted E-Mail:
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Thomas Waldmann <tw@waldmann-edv.de>
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GPG Key Fingerprint: 6D5B EF9A DD20 7580 5747 B70F 9F88 FB52 FAF7 B393
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The public key can be fetched from any GPG keyserver, but be careful: you must
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use the **full fingerprint** to check that you got the correct key.
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`Releases <https://github.com/borgbackup/borg/releases>`_ are signed with this GPG key,
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please use GPG to verify their authenticity.
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