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Updated support section

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M66B 2020-11-05 09:42:05 +01:00
parent ec438cc348
commit 1fc11f2373
2 changed files with 12 additions and 5 deletions

15
FAQ.md
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@ -11,7 +11,7 @@ At the bottom, you can find out how to ask other questions, request features, an
* [Planned features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-planned-features)
* [Frequently requested features](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-frequently-requested-features)
* [Frequently Asked Questions](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-frequently-asked-questions)
* [Support](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-support)
* [Get support](https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support)
## Authorizing accounts
@ -3356,11 +3356,18 @@ but unfortunately Android themes are fixed, see for example [here](https://stack
<br />
## Support
## Get support
FairEmail is supported on smartphones, tablets and ChromeOS only.
Only the latest Play store version and latest GitHub release are supported.
The F-Droid build is supported only if the version number is the same as the version number of the latest GitHub release.
This also means that downgrading is not supported.
There is no support on things that are not directly related to FairEmail.
There is no support on building and developing things by yourself.
Requested features should:
* be useful to most people
@ -3369,10 +3376,12 @@ Requested features should:
* comply with common standards (IMAP, SMTP, etc)
Features not fulfilling these requirements will likely be rejected.
This is also to keep maintenance and support in the long run feasible.
This is also to keep maintenance and support in the long term feasible.
If you have a question, want to request a feature or report a bug, please use [this form](https://contact.faircode.eu/?product=fairemailsupport).
GitHub issues are disabled due to frequent misusage.
<br />
Copyright &copy; 2018-2020 Marcel Bokhorst.

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@ -176,8 +176,6 @@ Please see [here](https://github.com/M66B/FairEmail/blob/master/PRIVACY.md#faire
## Support
FairEmail is supported on smartphones, tablets and ChromeOS only.
Please see [here](https://github.com/M66B/FairEmail/blob/master/FAQ.md) for a list of often asked questions and about how to get support.
## Contributing