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Code Issues Releases Wiki Activity

Updated FAQ

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M66B 2018-11-29 17:51:33 +01:00
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FAQ.md
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@ -532,10 +532,15 @@ This is an account specific setting accessible via *Setup* > *Manage accounts*.
<a name="faq41"></a> <a name="faq41"></a>
**(41) How can I fix the error 'xxx failed' ?** **(41) How can I fix the error 'Handshake failed' ?**
If the error message is *Couldn't connect to host ...*, The error '*Handshake failed ... WRONG_VERSION_NUMBER*' might mean that you are trying to connect to an IMAP or SMTP server
please make sure FairEmail can connect to the configured server and isn't blocked by a firewall, etc. without an encrypted connection, typically using port 143 (IMAP) and port 25 (SMTP).
Most providers provide encrypted connections using different ports, typically port 993 (IMAP) and port 465/587 (SMTP).
If your provider doesn't support encrypted connections, you should ask to make this possible.
If this isn't an option, you could enable *Allow insecure connections* both in the advanced settings AND the account/identity settings.
## Support ## Support