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Code Issues Releases Wiki Activity

Added FAQ

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M66B 2020-03-08 17:08:37 +01:00
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FAQ.md
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@ -263,6 +263,7 @@ Fonts, sizes, colors, etc should be material design whenever possible.
* [(145) How can I set a notification sound for an account, folder or sender?](#user-content-faq145)
* [(146) How can I fix incorrect message times?](#user-content-faq146)
* [(147) What should I know about third party versions?](#user-content-faq147)
* [(148) What will happen when FairEmail cannot connect to an email server?](#user-content-faq148)
[I have another question.](#user-content-support)
@ -2808,6 +2809,24 @@ If you have a problem with the F-Droid build, please check if there is a newer v
<br>
<a name="faq148"></a>
**(148) What will happen when FairEmail cannot connect to an email server?**
When FairEmail cannot connect to an email server to receive messages, for example when a firewall or a VPN is blocking the connection,
FairEmail will wait 8, 16 and 32 seconds while keeping the device awake (=use battery power) and try again to connect.
If this fails, FairEmail will schedule an alarm to retry after 15, 30 and 60 minutes and let the device sleep.
Note that [Android doze mode](https://developer.android.com/training/monitoring-device-state/doze-standby)
does not allow to wake the device earlier than after 15 minutes.
Sending messages will be retried on connectivity changes only
(reconnecting to the same network or connecting to another network)
to prevent the email server from blocking the connection permanently.
*Force sync* in the three-dots menu of the unified inbox can be used to let FairEmail attempt to reconnect without waiting.
<br>
## Support
Requested features should: