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Updated FAQ
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FAQ.md
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FAQ.md
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@ -2856,6 +2856,14 @@ The error *User is authenticated but not connected* might occur if:
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* An alias email address is being used as username instead of the primary email address
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* An incorrect login scheme is being used for a shared mailbox: the right scheme is *username@domain\SharedMailboxAlias*
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The shared mailbox alias will mostly be the email address of the shared account, like this:
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```
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you@example.com\shared@example.com
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```
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Note that it should be a backslash and not a forward slash.
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<br />
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<a name="faq140"></a>
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