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FAQ.md
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@ -1230,6 +1230,11 @@ See [here](https://support.office.com/en-us/article/pop-imap-and-smtp-settings-f
Please see [this FAQ](#user-content-faq139) for possible causes of the error *... User is authenticated but not connected ...*.
For unknown reasons, some Outlook/Hotmail accounts cannot send messages
because of the server error '*535 5.7.3 Authentication unsuccessful*'.
This can be resolved by authenticating the account with an (app) password (see above) instead of with OAuth.
You should use the "*Other provider*" wizard instead of "*Outlook / Office 365 (OAuth)*" in this case.
For setting up an Office 365 account, please see [this FAQ](#user-content-faq156).
<br />