mirror of
https://github.com/M66B/FairEmail.git
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89 lines
4.2 KiB
Markdown
89 lines
4.2 KiB
Markdown
FairEmail
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=========
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Frequently Asked Questions
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--------------------------
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<a name="FAQ1"></a>
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**(1) Which permissions are needed and why?**
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* Full network access (INTERNET): to send and receive email
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* View network connections (ACCESS_NETWORK_STATE): to monitor internet connectivity changes
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* Run at startup (RECEIVE_BOOT_COMPLETED): to start monitoring on device start
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* Optional: read your contacts (READ_CONTACTS): to autocomplete addresses
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* ... (BILLING): to offer in-app purchases
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* ... (FOREGROUND_SERVICE): to run a foreground service on Android 9 Pie and later, see also the next question
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<a name="FAQ2"></a>
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**(2) Why is there a permanent notification shown?**
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A permanent status bar notification with the number of accounts being synchronized and the number of operations pending is shown
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to prevent Android from killing the service that takes care of receiving and sending email.
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Most, if not all, other email apps don't show a notification with the "side effect" that new email is often not or late being reported.
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<a name="FAQ3"></a>
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**(3) What are operations?**
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The low priority status bar notification shows the number of pending operations, which can be:
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* SEEN: mark message as seen/unseen in remote folder
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* ADD: add message to remote folder
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* MOVE: move message to another remote folder
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* DELETE: delete message from remote folder
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* SEND: send message
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* ATTACHMENT download attachment
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<a name="FAQ4"></a>
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**(4) What is a valid security certificate?**
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Valid security certificates are officially signed (not self signed) and have matching a host name.
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<a name="FAQ5"></a>
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**(5) What does 'no IDLE support' mean?**
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Without [IMAP IDLE](https://en.wikipedia.org/wiki/IMAP_IDLE) emails need to be periodically fetched,
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which is a waste of battery power and internet bandwidth and will delay notification of new emails.
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<a name="FAQ6"></a>
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**(6) How can I login to Gmail / G suite?**
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To login to Gmail / G suite you'll often need an app password, for example when two factor authentication is enabled.
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See here for instructions: [https://support.google.com/accounts/answer/185833](https://support.google.com/accounts/answer/185833).
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If this doesn't work, see here for more solutions: [https://support.google.com/mail/accounts/answer/78754](https://support.google.com/mail/accounts/answer/78754)
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<a name="FAQ7"></a>
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**(7) Why are messages in the outbox not moved to the sent folder?**
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Messages in the outbox are moved to the sent folder as soon as your provider adds the message to the sent folder.
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If this doesn't happen, your provider might not keep track of sent messages or you might be using an SMTP server not related to the provider.
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In these cases you can enable the account option *Store sent messages* to let the app move messages from the outbox to the sent folder after sending.
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<a name="FAQ8"></a>
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**(8) Can I use a Microsoft exchange account?**
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If you can use a Microsoft exchange account depends on if the exchange account is accessible via IMAP.
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ActiveSync is not supported at this moment.
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See here for more information: [https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793](https://support.office.com/en-us/article/what-is-a-microsoft-exchange-account-47f000aa-c2bf-48ac-9bc2-83e5c6036793)
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<a name="FAQ9"></a>
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**(9) What are identities?**
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Identities represent email addresses you are sending *from*.
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Some providers allow you to have multiple email aliases.
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You can configure these by setting the email address field to the alias address and setting the user name field to your main email address.
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<a name="FAQ10"></a>
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**(10) What does 'UIDPLUS not supported' mean?**
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The error message *UIDPLUS not supported* means that your email provider does not provide the IMAP [UIDPLUS extension](https://tools.ietf.org/html/rfc4315).
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This IMAP extension is required to implement two way synchronization, which is not an optional feature.
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So, unless your provider can enable this extension, you cannot use FairEmail for this provider.
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<br>
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If you have another question, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).
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If you have a feature request or found a bug, you can report it [as an issue](https://github.com/M66B/open-source-email/issues).
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